Lifetime Warranty
24Bottles promises to replace products if they are damaged or unusable. Please note that this warranty only covers manufacturing defects of the product.
Worn parts, dents, scratches, and chipped paint are not grounds for replacement and will not be recognized as covered by the warranty, as they result from normal use of the product. Intentional damage and improper use of the product may void the warranty. Any deformation or defect resulting from placing the products in the freezer or dishwasher will void the warranty. Only uncoated stainless steel products are dishwasher safe.
The Lifetime Warranty does not cover:
- Improper use of the product
- Unauthorized modifications to the product
- Wear resulting from normal use
- Accidental damages, such as those resulting from impacts or falls
For information and assistance, contact the Support Team at 24Bottles.com, including photos showing the encountered inconvenience along with a brief description.