Shipping
Shipping times and costs
Free shipping is available on all orders with a value of £49 or more excluding taxes and after using the coupon (if applicable). If your order amounts to less than £49, the costs charged will be applied as follows.
UK – £5.90
Gibraltar – £25.50
Orders shipped outside the EU may be subject to import taxes, customs duties and fees applied by the destination country.
24Bottles has no control over these charges, nor can 24Bottles predict what they may be. Additional charges for customs clearance must be fulfilled exclusively by the recipient.
If the recipient refuses to pay for customs duties and avoids the order's delivery, 24Bottles will arrange a partial refund that will never include shipping fees (even if originally offered by 24Bottles) and any other additional charge applied by the customs read more here.
Due to the high volume of incoming orders during the peak season, it may take us a few extra hours to prepare the orders, and we apologize for this (usually it takes a maximum of two business days). We are doing everything possible to speed up the preparations without compromising the quality and attention that set us apart. As soon as the package is ready for shipment, you will receive tracking instructions: courier, shipping code, and a link for updates. For further information and assistance, our Support Team is at your complete disposal on 24Bottles.com, also through our 24BOT.
Delivery timing by the courier may change depending on the destination:
– UK: From 1 to 5 working days;
– Rest of the world: Times vary depending on destination, customs procedures in force, etc.
Once your order is ready to leave, you will receive the tracking number. Please note that the updated status of your parcel will be available after a few hours.We will do everything possible to ensure that your order is delivered quickly.You should provide your private or company address (we do not ship to Packstations).
Regarding the current circumstances, all delivery services to Ukraine and Belarus have been temporarily suspended. For further information, please contact our Support Team via chat on 24Bottles.com